Frequently Asked Questions

Do I need an account to order?

No. You can shop as a guest where checkout options permit. An account can make order management easier.

How long does delivery take?

Orders are generally processed within 1–3 business days. Standard delivery is typically 7–14 business days and express delivery is 3–7 business days where available. Delivery options and applicable charges for your destination are shown at checkout.

Do you ship internationally?

We offer international shipping. Delivery availability, rates and any applicable duties or taxes depend on the destination.

How can I track my order?

Once your order ships, tracking information is sent to the email address provided at checkout.

Can I return an item?

Our current refund policy provides a 30-day return window after delivery, subject to its conditions and exclusions. Please contact Customer Care before sending a return.