Shipping & Delivery

Shipping Policy

Last updated: September 19, 2026

ZÉLVARÈ offers shipping to customers in many locations worldwide. Shipping availability, delivery estimates and charges may vary depending on the destination, product and fulfillment location.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Processing times may be longer during holidays, promotional periods, product launches or periods of unusually high order volume.

2. Estimated Delivery Times

Typical estimated delivery times are:

Standard Shipping: approximately 7–14 business days.
Express Shipping: approximately 3–7 business days where available.

These are estimates rather than guaranteed delivery dates.

Delivery times may be affected by customs clearance, carrier delays, weather, public holidays, incorrect address information or circumstances outside our reasonable control.

3. Shipping Charges

Applicable shipping charges are displayed at checkout before you complete your purchase.

Shipping costs may vary according to the destination, shipping method, order contents and fulfillment location.

4. Order Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Tracking information may take some time to become active after the carrier receives and scans the shipment.

5. International Shipping

ZÉLVARÈ may ship internationally.

International orders may be subject to customs duties, import taxes, VAT, brokerage fees or other charges imposed by the destination country.

Unless otherwise stated at checkout or required by applicable law, these charges are generally the responsibility of the customer.

6. Third-Party Fulfillment

Some ZÉLVARÈ products may be fulfilled and shipped by third-party suppliers or fulfillment partners.

As a result, an order may be shipped from a location different from the location associated with ZÉLVARÈ, and delivery times or packaging may vary between products.

7. Multiple Shipments

If an order contains products fulfilled from different locations, items may arrive in separate packages and at different times.

You will not necessarily receive every item in your order in the same shipment.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply where permitted.

Please contact us as soon as possible if you notice an error in your shipping information.

9. Delayed or Missing Orders

If your order appears to be delayed or has not arrived within the applicable estimated delivery period, contact us at shipping@zelvare.com with your order number.

We will review the available tracking and shipping information and assist where possible.

10. Damaged Packages

If your package arrives visibly damaged, please document the condition of the package and product with photographs and contact us at shipping@zelvare.com as soon as possible.